FAQ
Frequently Asked Questions
Find answers to the most common questions about PathCraft LMS, pricing, setup, and support.
General Questions
What is PathCraft LMS?
PathCraft LMS is a WordPress-native Learning Management System (LMS) plugin built for schools and corporations in the Philippines. It lets you create and deliver online courses, manage learners, run quizzes, issue certificates, and track progress — all from within your own WordPress website.
Do I need a WordPress website to use PathCraft?
Yes. PathCraft LMS is a WordPress plugin. You install it on an existing or new WordPress site. We can help you set up WordPress if you do not have one yet.
Is PathCraft a SaaS product or a self-hosted plugin?
PathCraft is a self-hosted plugin. You own the installation. Your data lives on your servers. There is no monthly SaaS platform fee — only the annual license cost for the plugin itself.
What kind of organizations use PathCraft?
PathCraft serves private and public schools (K-12), universities, corporate training departments, government agencies, NGOs, and any organization that needs to deliver structured online learning.
Features and Capabilities
What types of content can I include in courses?
Courses can include video (uploaded or YouTube/Vimeo embedded), PDF documents, images, text lessons, SCORM packages, iFrame embeds, and quizzes. You can organize content into sections and modules.
Does PathCraft support quizzes and assessments?
Yes. PathCraft includes a full quiz engine with multiple choice, true/false, fill-in-the-blank, short answer, essay, and paragraph question types. Quizzes support time limits, attempt limits, randomized questions, and instant auto-grading. Essay questions go into a manual review queue.
Can learners get certificates automatically?
Yes. PathCraft automatically generates branded PDF certificates when a learner completes a course. Certificates include a unique ID, learner name, course name, completion date, and your organization’s logo.
What analytics and reports are available?
Admins and instructors can view: individual learner progress, course completion rates, quiz scores and averages, time-on-task, enrollment counts, and class-level summaries. Reports can be exported to CSV.
Does PathCraft support drip content?
Yes. You can release lessons on a time-based schedule (e.g., unlock Lesson 2 after 7 days) or set prerequisites (e.g., learner must pass Quiz 1 before accessing Module 2).
Pricing and Licensing
How is PathCraft priced?
PathCraft is priced as an annual license per organization. Plans start at PHP 4,999/year for the Starter plan. See the Pricing page for full details on all plans and what is included.
Is there a free trial?
Yes. We offer a 30-day Pilot Program with full access, up to 100 learners, and guided onboarding — completely free with no credit card required. Apply on the Pilot Program page.
What happens if my license expires?
Your data and course content are preserved. Learner access is suspended until the license is renewed. We send renewal reminders 30 days before expiry.
Can I upgrade my plan at any time?
Yes. You can upgrade at any time. The price difference is prorated based on the remaining license period.
Setup and Technical
How do I install PathCraft?
PathCraft is installed like any WordPress plugin: upload the plugin file in your WordPress dashboard, activate it, and enter your license key. Our team provides setup assistance for all plans.
What are the server requirements?
PathCraft requires WordPress 6.0 or higher, PHP 8.0+, MySQL 5.7+, and a minimum of 256MB PHP memory. Most modern shared or VPS hosting plans meet these requirements.
Does PathCraft have a REST API?
Yes. Corporate and Enterprise plans include REST API access for integrating PathCraft with HR systems, student information systems, Zapier, or custom applications. API documentation is provided.
Is PathCraft compatible with Elementor and Gutenberg?
Yes. PathCraft works alongside Elementor and Gutenberg. Course pages use WordPress shortcodes and blocks that work in both editors.