Privacy Policy

1. Introduction

PathCraft Digital (“PathCraft,” “we,” “us,” or “our”) operates pathcraft.digital and provides the PathCraft LMS software platform. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website, services, or software.

By using PathCraft, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: When you register or purchase a license, we collect your name, email address, organization name, and billing information.
• Usage Data: We collect information about how you use the PathCraft website, including IP address, browser type, pages visited, and referral URLs.
• Contact Information: When you fill out a contact form, book a demo, or apply for a pilot, we collect the information you provide.
• License Data: Our license server collects activation data (license key, domain, IP address) to validate software licenses.

3. Learner Data (Self-Hosted Deployments)

PathCraft LMS is a self-hosted WordPress plugin. When you install PathCraft on your own server, all learner data (names, quiz scores, progress, certificates) is stored on your own server and database. PathCraft Digital does not collect, access, or process learner data from self-hosted installations.

You (the license holder) are the data controller for all learner data in your PathCraft installation. You are responsible for compliance with applicable data protection laws (e.g., Philippines Data Privacy Act of 2012 – Republic Act 10173).

4. How We Use Your Information

• To process license purchases and renewals
• To validate software licenses via the PathCraft License Server
• To respond to inquiries, demo requests, and support tickets
• To send important product updates and renewal notices (you may opt out)
• To improve our website and services through analytics

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Payment processors: For billing and subscription management (e.g., PayMongo, credit card processors)
• Email service providers: For transactional and marketing emails
• Analytics providers: Aggregate, anonymized usage data only
• Legal requirements: When required by Philippine law or valid legal process

6. Data Security

We implement reasonable security measures to protect your information, including HTTPS encryption, secure password storage, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under the Philippines Data Privacy Act (RA 10173), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@pathcraft.digital.

8. Cookies

Our website uses cookies for session management, analytics, and user experience. You can control cookies through your browser settings. Essential cookies (required for login and checkout) cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of PathCraft after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact our Data Protection Officer at:

PathCraft Digital
Email: privacy@pathcraft.digital
Website: pathcraft.digital/contact